Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.
How do I use Afterpay?
Just shop on SoleSociety.com and check out as usual. At checkout, select "Installments by Afterpay" as your payment method. Do not enter in your card information.
After completing checkout, you will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account.
Please note, all items in your shopping bag must be eligible for Afterpay, and the bag value must be between $35 and $1000.
How does the Afterpay payment schedule work?
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
What if I can’t pay an Afterpay installment?
If funds are not available at the time the automatic payment is due, you will be charged an $8 late payment fee by Afterpay. An additional $8 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. Please see Afterpay Payment Purchase Agreement here.
When will my items be delivered if I use Afterpay?
Afterpay orders are delivered within our standard shipping timeframes like any order from SoleSociety.com.
Is there a limit to how much I can spend on a single Afterpay transaction?
Yes, your bag value must be between $35 and $1,000 to use Afterpay on SoleSociety.com.
Can I use another form of payment with Afterpay?
Yes, you may also use Sole Society store credit and Sole Society e-Gift Cards with Afterpay to pay for your purchase as long as your order total is between $35 and $1,000.
What products are not eligible for Afterpay?
Afterpay is not available on purchases of e-Gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.
How do I return or exchange an item purchased with Afterpay?
Afterpay returns follow our standard return process. Use our online returns portal to create your return. Please note, refunds for Afterpay will be refunded from Sole Society to Afterpay. We cannot provide an exchange, store credit, or cash refund. As soon as the refund is processed it will drop into your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.
Where can I find out more about Afterpay?
If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855-289-6014 or use the contact form found here.