What is your return policy?

We hope you love what you ordered! But if you don’t, we offer easy returns online. Items must be returned within 30 days of the ship date in new, unused condition, and in the original packaging.

Items marked "Final Sale" at the time of purchase cannot be returned.

 

Exchanges  

We are unable to offer exchanges. If you need another size or color, simply place a new order subject to availability. If there is a difference in the price you payed, contact us for a price adjustment after you place your new order.

 

Return Eligibility 

If your order is still in Processing status it will not be eligible for return. Please wait until your order is complete to view it's return eligibility online. You can view this information on the "My Orders" page in your account. 

 

Third Party Merchandise 

Sole Society does not accept returns for any merchandise purchased outside of SoleSociety.com. Sole Society does not offer repair services nor replacement parts. 

 

*Afterpay: We do not offer store credit for orders placed with Afterpay. 

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