What are the ShopRunner "Free Returns" Terms?

ShopRunner offers FREE UPS Return labels in your ShopRunner account (via ShopRunner.com)
A return authorization from Sole Society must be obtained before shipping back your return. Returns sent without an RA will significantly delay processing time. 

All items must be returned within 30 days of the ship date in new, unused condition, and in the original packaging. Items marked as FINAL SALE cannot be returned or exchanged. ShopRunner does not void Sole Society's return policy. 

ShopRunner orders are returned to Sole Society's warehouse. 

For information regarding our return policy and instructions to create your return authorization visit our Returns FAQ Page.

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