What is your shipping policy?

Currently, Sole Society ships to the U.S. - Alaska, Hawaii, Puerto Rico, APO/FPO/DPO - and Canada. Currently, we do not ship outside of the United States and Canada.

Sole Society does not ship to PO Boxes.

Delivery Timeframe

Standard Ground orders should take 5 to 10 business days to arrive, depending on your proximity to California. Orders shipped to Alaska, Hawaii, Canada, Puerto Rico and military addresses can take up to 15 business days to arrive.

Orders shipped to Alaska, Hawaii, Puerto Rico, Canada and APO/FPO are charged $12.95 for shipping and handling. This charge covers any and all additional postage and handling required to ship to these locations. 

Any orders shipped via Fedex SmartPost can take an additional 5 business days to get delivered, depending on the post office that's delivering the package.

Shipping carriers and services we use:

  • Ground - UPS Ground
  • Ground - OnTrac
  • Ground - FedEx SmartPost
  • Ground - Canada Post 
  • Ground - USPS First Class
  • Expedited - UPS Expedited Services

Your shipping carrier options will vary depending on your shipping location and the weight of your order. Your available shipping methods and carriers will be generated during Checkout. 

All shipping methods operate on business days only. At this time we do not offer weekend or holiday shipping methods. 

Expedited Shipping

  • Expedited shipping is only available for orders shipped to the continental United States
  • All expedited orders need to be received prior to 11:00 AM PST for same day processing (excludes weekends or holidays)
  • Expedited orders received after 11:00 AM will be processed the following business day (excludes weekends or holidays)
  • Expedited Shipping charges are not returnable or refundable.

Sole Society is not responsible for and is excused from performing due to events outside of our control, including but not limited to acts of God, weather-related delays, and work stoppages or delays.

Please visit our Shipping page to find further information on expedited shipping and other shipping policies. 


Free Ground Shipping Promotion

To qualify for free standard ground shipping, you must meet a purchase subtotal of $50.00 worth of merchandise before taxes, shipping and handling. Does not include Sole Society e-gift cards. 

All orders to Alaska, Hawaii, Canada, Puerto Rico, and APO/AFO do NOT qualify.  

Free 2-Day Shipping Promotion

ShopRunner members are entitled to free UPS 2-Day shipping on qualifying orders shipped within the continental United States. 

Please see our ShopRunner FAQ for more information. 

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