Processing times vary depending on the item purchased.
Most items are shipped directly from our warehouse in Valencia, CA and orders are processed and shipped within 24 hours.
Non-Sole Society items, such as Vince Camuto, will ship out directly from our vendor's warehouse and can take additional time to process and ship.
Please review the product page for the items you purchased to verify if your item(s) will require additional processing time. Below is an example of where to find this message.
If you have additional questions, please feel free to contact us at firstname.lastname@example.org.