Account Information
Shipping
Ordering and Payment
- How can I track an order?
- I need to change something on my order. How can I do that?
- Order Payment Options
- I'm getting an error message at Checkout. What’s going on?
- What is an authorization hold?
- I have store credit. How do I use it?
Returns
Gift Cards
- Gift Card Terms & Conditions
- How do I get my Sole Society E-Gift Card balance?
- What happens to the rest of my E-Gift card if I don't use it all at once?
- Do Sole Society E-Gift Cards expire?
- How do I redeem an E-Gift Card?
- How do I purchase an E-Gift Card?
Coupons & Promotions
- Price Adjustments
- Coupon Code Rules
- First time buyer coupon code
- What are the rules for Invite a Friend Coupons?
- Where can I find information on the rules for current contests, giveaways, gift with purchases, or other Sole Society promotions?
- Sole Sisters Connections Contest
ShopRunner
- ShopRunner Free Return Terms
- What is ShopRunner?
- How do I sign up for ShopRunner?
- How much does ShopRunner cost and what will the charge look like on my credit card statement?
- Do I need to log-in to ShopRunner at every Retailer's Site?
- Do phone and mobile orders qualify for the ShopRunner Program?
Product
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Quick Links
- View Recent Orders
- Start or Create a Return
- Manage Email Subscriptions
Contact Us
- (877) 765-3009
- 7am-5pm PST Weekdays