Account Information

• Newsletter Subscription
• Order Payment Options
• Shipping and Billing Addresses
• How do I change my password?

Shipping

• Shipping Policy
• Expedited Shipping
• Are shipping charges refundable?
• International Shipping

Ordering and Payment

• StyleSaint clothing size chart
• Shoe Size Conversion Chart
• I get an error message when I enter my shipping and billing addresses. What’s going on?
• My order won’t go through. What should I do?
• What is an authorization hold?
• I have store credit. How do I use it?

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Returns

• Returns
• Exchanges
• Return Shipping Cost
• Refund Status
• Sole Society Credit Rules
• Final Sale

Gift Cards

• Gift Card Terms & Conditions
• How do I get my Sole Society E-Gift Card balance?
• What happens to the rest of my E-Gift card if I don't use it all at once?
• Do Sole Society E-Gift Cards expire?
• How do I redeem an E-Gift Card?
• How do I purchase an E-Gift Card?

See all 7 articles

Coupons & Promotions

• Price Adjustments
• Coupon Code Rules
• First time buyer coupon code
• What are the rules for Invite a Friend Coupons?
• Where can I find information on the rules for current contests, giveaways, gift with purchases, or other Sole Society promotions?
• Sole Sisters Connections Contest

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ShopRunner

• ShopRunner Free Return Terms
• What is ShopRunner?
• How do I sign up for ShopRunner?
• How much does ShopRunner cost and what will the charge look like on my credit card statement?
• Do I need to log-in to ShopRunner at every Retailer's Site?
• Do phone and mobile orders qualify for the ShopRunner Program?

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Product Reviews

• What are the rules or guidelines around reviewing a product?